Testing Centers

 

The preferred method for taking a proctored exam is through our testing services provider, Kryterion. Kryterion has an extensive network of testing centers in the USA as well as many international locations, all of which are staffed with trained and certified proctors to provide support for the secure, online testing network. These handpicked locations provide the convenience of wide-spread geographic coverage. Please refer to the frequently-updated listing of testing sites for further information. To register for an exam at one of those sites, visit the CMMI Institute Certification Program portal.

Alternative Option for Taking CMM Institute-Proctored Exams

In situations where Kryterion test center is not available to a candidate in a particular geographic area, an alternative testing center option exists. The CMMI Institute has created a program that enables organizations to proctor CMMI Institute examinations utilizing the Kryterion secure online system at a specific location.

CMMI Institute-Approved Testing Centers and Proctors

To participate, the organization's site must be approved by the CMMI Institute as a testing center. A proctor must also be approved by the CMMI INstitute to participate. A Testing Center & Proctor application is available for interested organizations or proctors to enter the program. This form must be received by the CMMI Institute at lease 30 days prior to the first planned administration of an exam. In addition, requests to administer an exam at a CMMI Institute approved testing center must be made via email to certification-info@cmmiinstitute.com a minimum of 10 business days prior to the planned exam administration date. 


CMMI Institute-Approved Testing Center Criteria

  1. Location of testing area

    • The exam delivery site should be located in a dedicated room that can be closed off from the rest of the office space. It should be in a low traffic area away from any training rooms in use, to avoid test takers being distracted by sounds of students talking and moving to and from the classroom. The testing room should not be situated near any area where people gather, such as a student cafeteria or busy corridor. Site inspections by CMMI Institute personnel may be scheduled for any test offering at a site approved by the CMMI Institute.
  2. Environment of the testing area

    • CMMI Institute testing centers must provide a distraction-free, secure testing environment with continuous candidate surveillance. The physical space available must comfortably accommodate candidates with sufficient space between test takers to conform to the CMMI Institute required guidelines.
    • The environment must be enclosed, clean, comfortable, smoke-free, of a comfortable temperature, and otherwise conducive to testing.
    • The environment should allow for minimal noise and distractions during testing.
    • The seating sequence for examinees within the testing room must allow the proctor to have an unobstructed view of each candidate within the testing room.
    • The testing space should provide a separate area outside the testing room for checking in candidates, with a workspace for the testing administrator and seating for candidates who are waiting.
  3. Access

    • Adequate parking must be available.
    • U.S. sites must provide access to people with disabilities in compliance with the Americans with Disabilities Act of 1990. Facilities outside the U.S. should conform to any specific accessibility requirements mandated by the country in which the facility is located.
    • Primary contact phone numbers and email addresses for testing managers/proctors and a secondary contact phone number and email must be provided on the completed CMMI Institute-Approved Testing Center & Proctor Application.
  4. Security

    • Access to the testing room should be strictly monitored. Only authorized personnel should be permitted to enter during a test session.
    • Testing rooms must have a mechanism by which the proctor can monitor the test takers during the testing period. This mechanism may be a viewing window, a closed-circuit television monitor, a video taping system, or seating for an in-room proctor. All methods of viewing should allow for an unobstructed view of each test taker within the testing room. Use of a video taping system requires that test takers sign a waiver consenting to be taped. (A wavier form is available from the CMMI Institute.)
  5. Storage for candidate belongings

    • Candidate’s personal belongings are not permitted in the testing room and must be stored in a secure space. A personal belonging is any item a candidate brings to the testing center that is not either permitted by the CMMI Institute’s policies or has been pre-approved for accommodation because of a physical disability.
    • Personal belongings are not allowed in the testing room due to security reasons—for example, candidates could hide notes in a purse or briefcase or send out information about an exam via cell phone. The secure space provided for candidate belongings can be any space in which candidates cannot access the belongings during the exam and in which the items will be safe. If the testing center has lockers, the candidate may be assigned a locker and key. If lockers are not available, the candidate may place belongings in a locked room desk during the exam.
  6. Site management and administration

    • A proctor and a testing site are considered together in the application and approval process for the 1st exam administration. Approval is not required for subsequent exam administrations with the same proctor at the same testing site.
    • There is no fee associated with becoming an CMMI Institute-Approved Testing Center and/or Proctor. Examinees will be responsible for the associated exam fees, as provided on the CMMI Institute Certification web pages.
  7. Hardware and software

  • The exam delivery workstations (PCs) must be placed in a dedicated room that can be closed off from the rest of the office space.  Testing workstations should be mounted on a clean surface that is approximately four feet (1.2 meters) wide x 5 feet (1.52 meters) long with no obstructions overhead or underneath. Monitors or screen heights should be adjustable in order to allow each candidate to establish a comfortable testing position. Room lighting should provide sufficient light for the keyboard, while avoiding screen glare.
  • Candidates must be separated within the testing room. The testing stations may be separated by using walls or privacy partitions, or by establishing a zone of least five feet (1.2 meters) of empty space on all sides. Use of equipment such as PCs (other than those in use for testing), printers, fax machines, copiers, or telephones may not be operated within the testing room while testing is in progress.
  • The computer processor requires an IBM-compatible Pentium, 300MHz or faster and 128MB RAM, with a minimum of 500 MB available space on the hard drive.
  • The computer operating system must be Windows 98/NT/XP/2000.
  • The monitor must have a 15-inch (or larger) color screen, and should be set to a minimum of 256 colors, with video display set to 800×600 resolution.
  • The work station should be equipped with a pointing device (Microsoft-compatible mouse).
  • Computers must have a direct connection to the Internet via dedicated ISDN, DSL, T1 or cable connection. Please notify the CMMI Institute if your network makes use of any Internet acceleration/caching software or hardware.
  • The system must have Internet Explorer 6.0 with all current Microsoft security patches applied.

CMMI Institute-Approved Proctor Criteria

  • Proctors may administer exams at more than one testing site as long as the CMMI Institute Certification department receives a site description of each site prior to the test administration.
  • A number of people may be involved in the setup and administration of tests. These may include regular staff of the organization and/or staff hired only for particular testing situations. However, only the approved proctor will be authorized to administer the exams.
  • An approved proctor must serve as the primary organizational contact with the CMMI Institute and is ultimately responsible for the appropriate administration of testing programs and scheduling of examination sessions. All individuals who will participate in the test administration must complete proctor training and must file a signed commitment form indicating their commitment to the CMMI Institute Code of Professional Conduct.
  • A proctor who is also a CMMI Institute Instructor may not proctor a certification exam for students they have taught in a course required for that certification.
  • A proctor candidate must complete the CMMI Institute-Approved Testing Center & Proctor Application and be approved by the CMMI Institute.
  • Once all documents are completed, send them to the CMMI Institute via email to certification-info@cmmiinstitute.com.

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